At Alpha Manufacturing, we believe that outstanding manufacturing customer service doesn’t stop at onboarding. It’s about building partnerships that last and delivering value every step of the way.
From the moment you join us as a customer, our team is dedicated to ensuring you have the best possible experience, grounded in trust, collaboration, and technical expertise.
Sales Managers who know Alpha Manufacturing inside out
What sets our sales team apart? Corey Hammond and Rhys Smith, two former apprentices, are part of the driving force behind our customer success.
Having grown through the ranks of Alpha Manufacturing, they know our business inside out—from the shop floor to the boardroom. With engineering backgrounds, Corey and Rhys understand the challenges our customers face and are perfectly positioned to offer solutions that work.
Your Success Is Our Priority
At Alpha Manufacturing, we genuinely value our customers. That’s why we go the extra mile to ensure our partnerships are built on mutual success. Here’s how we make it happen:
- Inviting you in: We love to welcome our customers to our state-of-the-art manufacturing facility. Seeing the technology, innovation, and dedication in action gives you confidence in what we can achieve together.
- Meeting you where you are: Understanding your unique needs is crucial to our service. That’s why we travel to you—whether you’re around the corner or across the country. By seeing your operations and discussing your requirements face-to-face, we can tailor our services to suit you perfectly. Dedicating their time to each part of the UK, Rhys Smith is responsible for our North customers, and Corey Hammond looks after our customers from the South.
- Collaborating on designs: Our in-house engineers work hand-in-hand with our customers to refine designs, ensuring optimal efficiency and cost savings through Value Analysis/Value Engineering (VAVE) or Design For Manufacture (DFM) analysis. This collaboration not only improves the end product but also helps you get the most value for your investment.
- Always here to help: Questions? Concerns? Ideas? Our team is always on hand to provide support, answer queries, and keep your project running smoothly.
Customer Service That Works for You
At Alpha Manufacturing, our goal is simple: to provide a level of customer service that makes you feel supported, valued, and confident in your choice to work with us.
Come and see for yourself why so many businesses choose Alpha Manufacturing. Whether it’s a tour of our facility, a collaborative design session, or a quick phone call to address a question, we’re here for you every step of the way.
Interested in kick starting your project? Click here to get in touch with our team.
If you’d like to get in touch with our Sales Managers directly, click to contact Rhys Smith or Corey Hammond.
